Shipping Policy

Shipping Policy 

 

Wherever you are, we want you to enjoy the pleasure of cooking and baking with COOKSMARK products. That’s why we ship globally! We offer both ground and express shipping options for your convenience.

 

Normal Order Delivery Time Within 25±5 natural days worldwide.

Rush Order Delivery Time Within 15 natural days or even earlier worldwide.

 

  1. Order processing Monday - Friday. (Orders placed on Saturday, Sunday would be processed the following Monday.) All orders are processed within 2 business days.
  2. Shipping cost is based on your order’s price, your destination, and shipping method.
  3. We will keep you updated if there is any question about your order. Please pay attention to your email.
  4. For sets of products, we may use several packages to ship.
  5. Usually, your items will be shipped via UPS, USPS or FedEx to US. (5-8 business days, no more than 2 weeks). And we may choose other carriers to ship to other countries. If you would like a different method, please leave your requirements in the comment or email to us.

 

    Note:

    • The total time frame includes the production time and the shipping time,
    • Please fill in the street address in detail instead of a simple Po-BOX address to make sure you can receive the package smoothly. Otherwise, we would have to use EMS for delivery (slower than others)
    • You need to be clear about the import duty of your country.

    If you want to know more shipping information, please send an email to us.

     

    The Shipping Cost

    Our shipping costs depend on the total amount of your order and the country the products will be shipped to.

    Shipping costs to the (US, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore) are as follows

    To make life even better, free ground shipping options through UPS are available in the contiguous United States year-round on a promotional basis. For more US shipping details as bellow:

     

     

    Order
    Value

    Shipping
    Fee

    Order
    Process Time

    Shipping Time
    (not including process time)

    Shipping
    Method

    $1-$98.99

    $9.9

    0-2 business days

    5-8 business days

    Standard Shipping

    Over $99

    Free

    0-2 business days

    5-8 business days

    Free

    -

    $30

    0-2 business days

    3-5 business days

    Expedited Shipping

     

     Note:

    • Optional Priority Shipping & Package Protection Coverage.
    • Shipping fees to Hawaii or Alaska are based on the value of the order.
    • Business days mean MON-FRI (not including Saturday and Sunday).

     

    For other countries, (United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore) shipping details are as below:

     

     

    Order
    Value

    Shipping
    Fee

    Order
    Process Time

    Shipping Time
    (not including process time)

    Shipping
    Method

    $1-$98.99

    $9.9

    0-2 business days

    10-20 business days

    Standard Shipping

    Over $99

    Free

    0-2 business days

    10-20 business days

    Free

    -

    $30

    0-2 business days

    3-8 business days

    Expedited Shipping

     

     Note:

    • Need your COOKSMARK item quickly? We also offer expedited shipping for an additional fee! Both shipping options are available for purchase at checkout.
    • Get peace of mind with Delivery Guarantee! Priority shipping moves your order to the front of the line!
    • Shipping, duties, and taxes are calculated based on location.
    • Package Coverage protects your delivery against damage, loss & theft, so you never worry about your delivery arriving safely! Click here to learn more about Return & Refund Policy

     

    Thanks for choosing COOKSMARK! Please feel free to contact us via email at hello@cooksmarkhome.com if you have any questions. Have a nice day:)